Shipping policy

Shipping Policy

At our online store, we aim to deliver your orders as quickly and safely as possible.

Order Processing

• Orders are typically processed within 1–2 business days after successful payment confirmation.
• Orders are not processed or shipped on public holidays.

Shipping Time

Estimated delivery times:

• Metro cities: 3–7 business days
• Other locations: 5–10 business days

Actual delivery times may vary depending on your location, courier availability, weather conditions or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive tracking information via email or SMS, where available.

Delays

While we strive to deliver every order within the estimated timeframe, delays caused by courier partners, natural disasters, government restrictions or other circumstances beyond our control may occur.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Orders delayed or undelivered due to incorrect addresses provided during checkout may not be eligible for free reshipment or refund.