Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–2 business days, and delivery usually takes 3–8 business days, depending on your location.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on eligible products and locations.

How can I track my order?

Once your order is shipped, you'll receive a tracking link via email or SMS (where applicable).

What if I receive a damaged or incorrect item?

Please contact us within 7 days of delivery with photos of the product. We'll review the issue and arrange a replacement or refund if applicable.

Can I cancel my order?

Orders can be cancelled before they are shipped. Once shipped, cancellations are no longer possible.

What payment methods do you accept?

We accept secure online payments through our supported payment gateways. Cash on Delivery is also available on eligible orders.

How can I contact PARYNX?

You can contact us anytime through our Contact page. We'll get back to you as soon as possible.